Community Services Unit Programs

allcove™ Palo Alto

A Space for Youth to Find Community, Support, and Advice—or to Just Take a Moment of Pause

What is allcove?


Cultural Broker Program

Promoting Strong Families and Safe Children by Fostering Cultural Understanding, Mitigating Bias, and Creating Collaborative Partnerships with Child Welfare and Juvenile Justice

The Cultural Broker Program is a partnership with the County of Santa Clara Social Services Administration and the Juvenile Probation Department (JPD) to decrease disproportionality and increase well-being among at-risk children and families in Santa Clara County. The program addresses the needs of families, specifically of Latinx ancestry, by facilitating communication and understanding between families, social workers, and probation officers. Families and youth are referred by the Department of Family and Children Services (DFCS) or JPD and receive services for a minimum of two months and maximum of six months, depending on the case type.


Downtown Youth Wellness Center (DYWC)

Providing Young People with a Space for Wellness and Learning…a Place to Socialize, and Just “Be”

The Downtown Youth Wellness Center (DYWC) is a County of Santa Clara Behavioral Health (SCC BHSD) program developed in partnership with ARCC. It is a drop-in center dedicated to promoting a safe, supportive, and youth-focused environment that provides short term Behavioral Health services, focused on prevention and early intervention for young people ages 12-25.


Mentoring & Wellness Program (MWP)

Nurturing Youth to Increase School Success

ARCC’s Mentoring & Wellness Program (MWP) offers intervention and support to high-risk middle school students and high school students in San Jose including services in Alum Rock Union School District, Franklin-McKinley School District, and East Side Union High School District. MWP aims to empower youth to avoid unsafe/high-risk behaviors such as crime, involvement in gangs, drug use, adolescent pregnancy, and truancy, which can contribute to school failure and school dropout. The program promotes school achievement by helping youth remove and address barriers to school attendance, particularly for youth deemed truant or chronically absent and/or who are facing other environmental risk factors. MWP staff track school attendance and performance and communicate with teachers and parents to support solution-focused conversations in meeting the needs of youths and families, with a goal of increasing school attendance and connectedness.


Parent Advocate Program

Helping Parents Maintain their Family’s Safety and Prevent Entry/Re-Entry into the Child Welfare System

The Parent Advocate (PA) Program is a partnership with the County of Santa Clara Social Services Administration, which provides support for parents who have an active court-ordered or voluntary case open through the Department of Family and Children Services (DFCS) and are seeking family permanency to keep their children in their care. Parent Advocates work closely with parents and DFCS social workers to ensure that court-mandated requirements or DFCS recommendations are met and that the parent has the proper support system and resources in place to receive his/her children and keep them safe. Parent Advocates serve as liaisons, role models, and advocates while removing barriers and leading the path toward successful family reunification.